Create a ticket with "+ New Ticket" or from a request on the Dashboard
Run AI analysis on chats from the Settings β AI Analytics tab to see results here.
Run AI analysis on employees from the Settings β AI Analytics tab to see results here.
Import leads from Excel (.xlsx) or CSV files for enrichment and scoring.
Map your file columns to lead fields. Auto-detected where possible.
Showing first 50 rows. Review data before processing.
| Company & Domains | Traffic | Status | Score | Attio |
|---|
Scan your Attio list for duplicate entries and clean them up.
Configure which notifications you receive.
Detect and remove terminated employees still present in work chats.
Configure SLA thresholds for Support and AM onboarding stages.
Toggle visibility of dashboard sections for all users.
Notify admins when employees start or end breaks.
Sync chat stages and company mapping from Bitrix24.
Receive Bitrix events via webhooks and forward to Slack channels.
Lead Enrichment & Scoring pipeline. When disabled, the Sales tab is hidden for all users.
Monitor merchant balances via BigQuery. When disabled, the Merchants tab is hidden for all users.
chat:write
files:write
channels:read
β Install to Workspace β copy Bot Token here.
Then /invite @BotName in each channel.
Set Slack channel on each merchant mapping below.
/balance and
/txreport
with Request URL:
AI-powered chat quality analysis via OpenRouter. Analyze chats and employee performance for sentiment, response quality, and potential issues. Enable Auto-Analysis below for scheduled daily runs.
Internal ticket management with optional Jira Cloud sync. Classify requests as short-term or long-term, convert to tickets, track SLA.
/balance but triggered by the bot at configured times.
/txreport but triggered by the bot at configured times.
| # | Name β | Telegram ID β | Department β | TG Username β | TG Name β | Actions |
|---|